Share this site! Consumers Union is an expert, independent, nonprofit organization whose mission is to work for a fair, just, and safe marketplace for all consumers and to empower consumers to protect themselves.


The platform helps organizations gather, curate and use personal stories to effect change. Compelling personal stories can move policy and shift public opinion, but the journey from a person’s raw experience to a vetted story that supports reform can be long and difficult. is a cloud-hosted platform uniquely focused on enabling storytelling. Your data is owned by you – Consumers Union is not interested in collecting data for ad-based revenue, and the privacy of your organization and storytellers is protected. - gather

  • Create and publish a questionnaire within minutes, easily adding standard questions, standard waiver language, and a customizable confirmation page.
  • Embed questionnaires on your website or quickly publish through ours.
  • View story submissions in real time.
  • Automatically gather storyteller contact information. - curate

  • Organize submitted stories into flexible, user-friendly collections.
  • Automatically tag stories as they arrive, and easily add tags to individual stories and collections.
  • Add notes to synchronize the efforts of multiple staff members, including storyteller contact and story usage. - use

  • Search and filter stories with a sophisticated search engine, including location specific search, and storyteller details.
  • Edit submitted stories for reader clarity, while preserving the original story submission.
  • Export collections to share with collaborators outside of the platform.